Keith Bishop

Keith Bishop

Director & Operations Manager

Keith is a Director and the Operations Manager at Bakers, involved in all aspects of the business and day to day activities.

Keith began his career in personal injury claims in 1985, working for various insurance syndicates at Lloyds of London. He went on to work for a large direct selling composite insurer, Guardian Direct, where he became the Claims Manager with responsibility for over 120 staff and dealing with a complex range of liability and personal injury claims of utmost severity. He then left the insurance industry and went into the law in 1999 when a business acquaintance started his own firm of solicitors in South London.  Initially dealing with Defendant litigation, Keith went on to deal with Claimant injury claims and then joined Bakers in 2006 with a following of over 500 clients. Keith has considerable knowledge of all claims types, including accidents at work, highways, motor and public liability and his experience gives him insight from both sides of the litigation process.

Keith is a member of the Association of Personal Injury Lawyers.

In his spare time, Keith enjoys dining out and socialising with his friends and family, and tries (and often fails) to compensate for that with regular visits to the gym. 

Areas of Practice

  • Personal Injury Law
  • Employers
  • Public And Motor Liability Claims
  • Claimant Litigation
  • Costs
Ross Carr

Ross Carr

Solicitor & Practice Manager

Ross joined Bakers in 2012 having spent 11 years plying his trade as a personal injury solicitor in the north east. With a background of mixed personal injury work ranging from highway trips & slips to industrial disease Ross has a broad range of experience, gained at a prominent north east trade union firm.

Ross' passion for technology and efficiency has come to the fore in recent years and has seen him move away from case handling to concentrate on IT and in particular the development of legal case management software to bring efficiencies to the personal injury claim process.

Initially concentrating on Bakers' legal case management software Ross has moved on to manage all aspects of IT and has more recently began dealing with all aspects of practice management.

Ross is a member of the Association of Personal Injury Lawyers.

Hailing from the north east Ross diligently follows Sunderland Football Club and enjoys the challenge of the Hampshire golf courses.

Nick started his legal career in 1976 working for Derek Holden and Company who were panel solicitors for the Transport and General Workers Union.  Due to a break in the partnership, Nick then worked for Fancy and Jackson who were also a panel solicitors for the Transport and General Workers Union before joining Pinto Potts who specialised in personal injury claims in 1999.  As a Senior Litigator with over 45 years experience of handling both High Court and County Court personal injury claims, he is passionate about protecting the rights of injured people, and fighting for proper compensation and appropriate treatment and rehabilitation on their behalf. Nick has handled serious injury claims with values exceeding 1 million pounds.

Nick joined Bakers in January 2017 and brought with him a wealth of expertise to the firm.

Nick’s vast expertise includes Employers liability claims, accidents in the workplace, factories and offices, involving manual handling and defective equipment. Public liability claims include Highway trips and Supermarket slips. Road Traffic accident claims. Occupational disease claims include industrial deafness and hand-arm vibration syndrome.

Outside of the office, Nick likes to go walking and swimming. He also enjoys watching football and is an avid Chelsea supporter.

Areas of Practice

  • Personal Injury Law
  • Employers Liability
  • Public and Occupier’s Liability
  • Road Traffic Accidents
  • Claimant Litigation
Charlotte Whymark

Charlotte Whymark

Litigation Executive

Charlotte (Charlie) joined Bakers Solicitors in 2010 and has over 10 years experience working within the personal injury industry. Charlotte deals with Public, Employment and Motor liability cases from receipt of the claim until settlement.

In her spare time, Charlotte enjoys spending time with her young family, and playing sports.

Stella Makunje

Stella Makunje

Litigation Executive

Stella Joined Bakers Solicitors in 2013. Initially working as a paralegal dealing with the initial stages of all types of Personal Injury Claims, including accidents at work and public liability claims.

Stella has progressed through the firm and now deals with mainly cases where liability has been admitted, preparing these cases for litigation and negotiating settlements.

In her spare time, she enjoys listening to music and spending time with family and friends.

Eugene O'Sullivan

Eugene O'Sullivan

Litigation Assistant

Eugene obtained an LLB Law Degree from the University of Kent prior to joining Bakers Solicitors and has gone on to undergo the Legal Practice Court and LLM while with the firm.

Eugene works as a Litigation Executive, handling both liability admitted and disputed claims. Eugene has a wide range of experience in handling claims at all stages of the claims process. He aims to qualify as a solicitor in the near future.

In his spare time, Eugene enjoys following the boxing and F1 motorsport, reading, and spending time with friends and family.

Ali joined Bakers Solicitors in 2017. Working as a Litigation Assistant she deals with the first stage of all new enquiries to assess liability.

In her spare time, she enjoys going to the gym, walking her dog and spending time with her family and friends.

Emma joined Bakers in March 2021 as a Litigation Assistant. She has a background of Personal Injury Claims having worked for a Legal Expense Insurer for 10 years previously. Emma speaks to new clients who make initial enquiries to establish if their case is something we can assist them with.

Emma enjoys her role on the front line! She likes speaking to clients, gathering information and is learning new things daily.

In her spare time, Emma is kept very busy by her young family, with who she loves spending time. They all enjoy going on adventures and exploring new places having recently moved home.

Curtis Lockston

Curtis Lockston

Litigation Team Leader

Curtis is the technical supervisor at Bakers having joined in Early 2022 having worked in personal injury law for over 10 years .

Curtis began his career working with victims of accidents on the road, working with a large motorcycle insurer Curtis has a wealth of experience in managing claims with life changing injuries amongst them loss of limb, de-gloving and head injuries. Curtis has over the last 5 years broadened his area of expertise to cover most areas of personal injury including accidents at work and in public places.

As technical supervisor Curtis supervises the other litigators whilst himself managing the more complicated files, in addition he also acts as a resource for other colleagues when needed.

In his spare time Curtis is a big Ruby fan having played through his time at school and University and when not on the rugby field Curtis enjoys spending time with his family and walking his border terrier Eevee.

Sandra Warriner

Sandra Warriner

Legal Cashier

Sandra is very experienced having worked in legal accounts for over 25 years and working for Bakers since 2008.

In her spare time she enjoys socialising, being with her family/friends and walking her dogs.

Jill Randall

Jill Randall

Legal Cashier

Jill joined Bakers in 2007.

She works within the accounts team dealing with financial transactions and invoicing.

In her spare time she enjoys running, going to music festivals and spending time with family & friends.

Gemma Bishop

Gemma Bishop

Administrative Assistant

Gemma joined Bakers in 2021 having previously worked as a legal secretary for 17 years. She provides administrative support to our claims handlers.

She enjoys travelling and meeting up with friends and family in her spare time.

Kim Morgan

Kim Morgan

Costs Assistant

Kim joined Bakers in September 2000, initially as a Legal Secretary. She is the longest serving member of staff! Over the years she has been involved in many aspects of the firm.

She is now part of our Costs Department, dealing with bills, invoices and instructing extrernal law costs draftsman. She also provides administrative support and assistance to the Case Handlers.

In her spare time, she enjoys gardening and spending time with her Husband and son and 6 cats.

Gregory Parry

Gregory Parry

Litigation Executive

Gregory is a Litigation Executive and primarily works on cases where liability is denied and Court Proceedings are required.

Gregory gained his Law Degree from the University of Gloucestershire and went on to gain a Masters in Legal Practice at the BPP Law School. Gregory has a wide practical knowledge on Road Traffic Accidents, Accidents at Work and Public Liability claims. Gregory also heads up all claims which need to be submitted to the Criminal Injuries Compensation Authority and is well versed in this procedure.

Gregory focuses on client care and ensuring that Claimants are aware of where the claim falls within the process and what the next stage of the claims process is.

In his spare time Gregory enjoys spending time with his family and animals.

Paul Smith

Paul Smith

Solicitor

Paul started his legal career in 1994 at a practice in Darlington.  Through part-time studies, Paul first qualified as a Fellow of the Institute of Legal Executives and then as a Solicitor in 2004.

Paul has over 20 years experience in dealing with personal injury claims including accidents in the workplace, road traffic accidents, trips/slips, criminal injury applications and abuse claims.  Paul has dealt with catastrophic injury claims worth in excess of £1 million, and helped a number of claimants suffering nervous shock as a result of the Didcot Power Station collapse.

Outside of work, Paul enjoys (or attempts!) home ‘chefing’ and walking his dog.

Terry Wilson

Terry Wilson

Solicitor

Terry is a Qualified Solicitor, Mediator and Teacher specialising in Personal Injury Litigation.

Terry has 40 years’ experience in the personal injury field and has managed a number of specialist PI practices. 

Starting out as a Legal Executive, she qualified as a Solicitor in 1999.

She had her own Sole Practice in Guildford which she sold as a going concern before moving back to the North West to set up her own Legal Consultancy Firm.

Terry has extensive experience of Consultancy, Training, Auditing and Management, having owned several successful businesses.

In her spare time, Terry likes to relax with family and friends.  She is a keen swimmer and likes to keep fit by walking and yoga. She also enjoys meditation and self-development and is qualified in Colour Therapy and Reiki.

Mike Pawley

Mike Pawley

Financial Director

Mike has been working with Bakers Solicitors since 2011.

Having worked with a wide range of businesses mainly in the construction and professional services sectors since qualifying in 1985 his passion is ensuring that fellow directors and business owners really understand their finances using clear, relevant, analytical information and then to work with them to take informed decisions about their businesses.

Away from the office Mike’s interests include being a long standing season ticket holder at Harlequins and foreign travel.

Emma Deeley

Emma Deeley

Litigation Executive

Emma is a Litigation Executive with over 15 years experience working in the personal injury sector. She primarily deals with cases where liability has been admitted at an early stage, involving employers and public liability, road traffic accidents and cyclist/pedestrian claims.

 

She is passionate about client care and enjoys working closely with clients to obtain the best possible outcome, whilst guiding them through every stage of the claims process. It is very important to her that her clients feel valued, listened to and understood. 

 

In her spare time, Emma enjoys reading, comedy writing and performing, socialising with friends and family, walking her dog and is an avid West Bromwich Albion fan.